Terms of Service
PRIVACY POLICY
This Privacy Policy governs the privacy practices of www.tenwells.co.uk ("Website") and outlines the types of information collected and utilized by us. At www.tenwells.co.uk, safeguarding the privacy of our visitors is of utmost importance to us.
If you require further clarification or have any inquiries regarding our Privacy Policy, please do not hesitate to contact us.
Scope and Applicability
This Privacy Policy exclusively applies to online activities on our Website and to the information shared and/or collected by visitors to www.tenwells.co.uk. It does not extend to any offline information collection or channels other than this website.
Consent
By accessing and using our website, you explicitly consent to our Privacy Policy and agree to comply with its Terms & Conditions.
Information Collection
We will explicitly state the personal information required from you when you are prompted to provide it. The purpose and rationale behind collecting your personal information will be clearly communicated to you at the time of collection.
If you choose to contact us directly, we may receive additional details about you, such as your name, email address, phone number, the content of your message, attachments, and any other information you voluntarily provide.
When you register for an Account/Newsletter or any Product or service, we may request your contact information, including your name, company name, address, email address, and telephone number.
Information Usage
We employ the information we collect in various ways, including:
Providing, operating, and maintaining our website
Enhancing, personalizing, and expanding our website
Understanding and analyzing your usage of our website
Developing new products, services, features, and functionalities
Directly communicating with you or through our partners for customer service, updates, and other website-related information, including marketing and promotional purposes
Sending you emails
Detecting and preventing fraudulent activities
Log Files
www.tenwells.co.uk follows standard procedures for utilizing log files. These files record visitors' activities when they access websites. All hosting companies engage in this practice as part of their analytics services. The information gathered through log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and possibly the number of clicks. However, this information is not linked to personally identifiable information. The purpose of this information is to analyze trends, administer the site, track users' movements on the website, and gather demographic information.
Cookies and Web Beacons
Similar to other websites, www.tenwells.co.uk uses "cookies" to store information, such as visitors' preferences and the pages they accessed or visited on the website. This information is used to optimize users' browsing experience by customizing our web page content based on visitors' browser type and other relevant details.
Third-Party Cookies - Google DoubleClick DART Cookie
Our website employs the services of Google, a third-party vendor, which utilizes cookies known as DART cookies. These cookies enable Google to display ads to our site visitors based on their interactions with www.website.com and other websites. However, visitors have the option to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy available at the following URL: https://policies.google.com/technologies/ads
Advertising Partners
Some of our advertisers may utilize cookies and web beacons on our website. We have provided a list of our advertising partners below, each of whom maintains their own Privacy Policy regarding user data. For convenient access, we have hyperlinked their respective Privacy Policies.
Google
https://policies.google.com/technologies/ads
Third-Party Privacy Policies
The Privacy Policy of www.tenwells.co.uk does not apply to other advertisers or websites. Therefore, we recommend reviewing the Privacy Policies of these third-party ad servers for detailed information. These Privacy Policies will outline their practices and provide instructions on how to opt-out of certain options.
Cookie Usage by Third-Party Advertisers
Third-party ad servers or ad networks employ technologies such as cookies, JavaScript, or Web Beacons to deliver advertisements and links directly to users' browsers on www.tenwells.co.uk. These technologies automatically collect users' IP addresses. They are primarily used to evaluate the effectiveness of advertising campaigns and personalize the content of advertisements displayed on websites visited by users.
Please note that www.tenwells.co.uk does not have access to or control over the cookies used by third-party advertisers.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the Consumer Privacy Act (CCPA), consumers have various rights, including the right to:
Request that a business disclose the categories and specific pieces of personal data collected about them.
Request that a business delete any personal data collected about them.
- Request that a business refrain from selling their personal data.
- Upon receiving a request, we have one month to respond. If you would like to exercise any of these rights, please contact us using the information provided below.
GDPR Data Protection Rights
We are committed to ensuring that you are fully aware of your data protection rights. As a user, you have the following rights:
Right to access: You have the right to request copies of your personal data. A small fee may be charged for this service.
Right to rectification: You have the right to request corrections to any inaccurate information and completion of incomplete information.
Right to erasure: You have the right to request the deletion of your personal data, subject to certain conditions.
Right to restrict processing: You have the right to request the restriction of the processing of your personal data, subject to certain conditions.
Right to object to processing: You have the right to object to the processing of your personal data, subject to certain conditions.
Right to data portability: You have the right to request the transfer of your collected data to another organization or directly to you, subject to certain conditions.
Upon receiving a request, we have one month to respond. If you would like to exercise any of these rights, please contact us using the information provided below.
Children's Information
We are committed to protecting children's privacy online. We strongly encourage parents and guardians to actively observe, participate in, and monitor their children's online activities.
www.tenwells.co.uk does not knowingly collect any Personal Identifiable Information from individuals under the age of 18. If you believe that your child has provided such information on our website, we urge you to contact us immediately. We will make every effort to promptly remove the information from our records.
Changes to This Privacy Policy
We may update our Privacy Policy periodically. Therefore, we recommend reviewing this page regularly for any changes. Any updates to the Privacy Policy will be posted on this page. These changes will take effect immediately upon posting.
Contact Us
If you have any questions or suggestions regarding our Privacy Policy, please feel free to contact us. We appreciate your feedback and are available to address any concerns you may have.
TERMS AND CONDITIONS
Welcome to the official website of Ten Wells Publishing House, accessible at https://tenwells.co.uk/. These terms and conditions govern your use of the website. By accessing and using www.tenwells.co.uk, you are deemed to have read, understood, and agreed to comply with these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.
Terminology
The terms "Client," "You," and "Your" refer to the individual accessing this website and agreeing to the company's terms and conditions. The terms "The Company," "Ourselves," "We," "Our," and "Us" refer to our company, while "Party," "Parties," or "Us" collectively refer to both the Client and ourselves. Any reference to the singular, plural, capitalization, or gender-neutral pronouns is deemed interchangeable and includes all relevant interpretations.
Cookies
We use cookies on www.tenwells.co.uk. By accessing the website, you agree to our use of cookies in accordance with our Privacy Policy. Cookies are employed to enhance the functionality of specific areas of the website, facilitating a better user experience. Please be aware that some of our affiliate and advertising partners may also use cookies.
License and Intellectual Property
Unless otherwise specified, all intellectual property rights for the content on www.tenwells.co.uk are owned by Ten Wells Publishing House or its licensors. All rights are reserved. You are granted limited access to the website for personal use, subject to the restrictions outlined in these terms and conditions. Under no circumstances are you allowed to republish, sell, rent, sub-license, reproduce, duplicate, copy, or redistribute any material from the website without prior written consent from byTen Wells Publishing House.
User Comments
Certain sections of the website may provide opportunities for users to post and exchange opinions and information. We want to emphasize that Ten Wells Publishing House does not filter, edit, publish, or review user comments before their presence on the website. The opinions expressed in user comments are solely those of the individuals posting them and do not necessarily reflect the views of by Ten Wells Publishing House, its agents, or affiliates. While we reserve the right to monitor comments and remove inappropriate or offensive content, we cannot be held liable for any liability, damages, or expenses resulting from the use, posting, or appearance of such comments on our website.
By posting comments on our website, you warrant and represent that:
- You have the right to post the comments and possess all necessary licenses and consents to do so.
The comments do not infringe upon any intellectual property rights of third parties, including but not limited to copyright, patent, or trademark rights.
The comments do not contain defamatory, libelous, offensive, indecent, or unlawful material that invades privacy.
The comments will not be used for soliciting or promoting business, custom, commercial activities, or unlawful activities.
- By posting comments on our website, you grant Ten Wells Publishing House a non-exclusive license to use, reproduce, edit, and authorize others to use and reproduce your comments in any form or media.
Hyperlinking To Our Content
Certain organizations are permitted to link to our website without prior written approval. These include government agencies, search engines, news organizations, and online directory distributors. However, the linking must be done in a manner that is not deceptive, does not imply sponsorship or endorsement, and aligns with the linking party's site context. Other organizations may seek approval by providing their details and intentions via email.
Authorized organizations may hyperlink to our website by using our corporate name, the specific URL being linked, or any appropriate description within the context of their content. The use of Ten Wells Publishing House logo or artwork for linking purposes requires a separate trademark license agreement.
Iframes
Creating frames around our webpages that alter the visual presentation or appearance of our website is strictly prohibited without prior written permission.
Content Liability
We cannot be held responsible for any content that appears on your website. By using our website, you agree to protect and defend us against any claims arising from content displayed on your website. No links should be included on any website that could be interpreted as libelous, obscene, criminal, or infringing upon the rights of third parties.
Reservation Of Rights
We reserve the right to request the removal of any or all links to our website. Upon request, you agree to immediately remove any links to our website. We also reserve the right to amend these terms and conditions, as well as our linking policy, at any time. By continuously linking to our website, you are bound by and agree to abide by these terms and conditions.
Removal Of Links From Our Website
If you find any offensive links on our website, please contact us directly. While we will consider requests for link removal, we are not obligated to remove or respond to such requests.
Disclaimer
To the maximum extent permitted by applicable law, we disclaim all representations, warranties, and conditions relating to our website and its use. This disclaimer does not limit or exclude liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liabilities not permitted to be excluded by applicable law. The limitations and prohibitions of liability set forth in this disclaimer apply to all liabilities arising under the disclaimer, including those arising in contract, tort, and breach of statutory duty.
While we strive to provide accurate and up-to-date information on our website, we make no warranties or guarantees regarding its correctness or completeness. We do not promise that the website will be continuously available or that the materials on the website will be kept up to date.
COOKIE POLICY FOR WWW.TENWELLS.CO.UK
This document serves as the Cookie Policy for www.tenwells.co.uk, accessible at https://tenwells.co.uk/.
Cookie Usage Explanation
Like most professional websites, www.tenwells.co.uk utilizes cookies, which are small files downloaded to your computer to enhance your browsing experience. This policy explains the information collected, how it is used, and the need for storing these cookies. It also outlines options for preventing cookie storage, though note that disabling cookies may impact certain functionalities of the website.
Purpose of Cookies
We employ cookies for various reasons, as detailed below. Unfortunately, most browsers do not offer standard options for disabling cookies without affecting the functionality and features they add to the website. If you are uncertain about the necessity of cookies, it is recommended to keep them enabled in case they are used to provide a service you utilize.
Disabling Cookies
You can adjust your browser settings to prevent the setting of cookies (refer to your browser's Help section for instructions). However, disabling cookies may impact the functionality and features of www.tenwells.co.uk and other websites you visit. We recommend that you do not disable cookies unless necessary.
Types of Cookies Used
Account related cookies:
If you create an account on our website, cookies are used to manage the signup process and general administration. These cookies are typically deleted upon logout, but in some cases, they may remain to remember your site preferences when logged out.
Orders processing related cookies
:
For websites offering e-commerce or payment facilities, certain cookies are essential to ensure proper order processing and remember your order details between pages.
Site preferences cookies:
To enhance your experience on www.tenwells.co.uk, we provide functionality to set your preferences for site behavior. Cookies are necessary to remember your preferences, ensuring that this information is available whenever you interact with pages affected by your preferences.
Third-Party Cookies
In specific cases, we employ cookies provided by trusted third parties. The following section outlines the third-party cookies you might encounter on this website.
Google Analytics:
www.tenwells.co.uk uses Google Analytics, a widely recognized analytics solution, to understand how users interact with the site and improve their experience. These cookies track information such as your duration of stay and the pages you visit, enabling us to produce engaging content.
For more details on Google Analytics cookies, please refer to the official Google Analytics page.
Third-party analytics:
We employ third-party analytics to measure site usage and track user behavior, aiding us in producing engaging content. These cookies track information such as your duration of stay and the pages you visit, helping us understand how to improve the site.
Testing and optimization cookies:
During the testing of new features and subtle changes to the website's delivery, cookies may be used to ensure a consistent user experience and gather insights on user preferences.
Purchase tracking cookies:
As a website selling products, it is important for us to gather statistics on the number of visitors who make purchases. These cookies track such data, allowing us to make accurate business predictions and monitor advertising and product costs to ensure optimal pricing.
Google AdSense:
Our advertising service, Google AdSense, employs a DoubleClick cookie to display more relevant ads across the web and limit the frequency of ad displays.
For more information on Google AdSense, please refer to the official Google AdSense privacy FAQ.
Behavioral advertising cookies:
To offset the costs of running this website and support further development, we use behavioral advertising cookies. These cookies anonymously track your interests to provide you with relevant advertisements whenever possible.
Affiliate tracking cookies:
We utilize affiliate tracking cookies to identify if customers have accessed the website through our partner sites. This enables us to appropriately credit them and, where applicable, allow our affiliate partners to provide any bonuses associated with making a purchase.
Social media cookies:
We integrate social media buttons and/or plugins on www.tenwells.co.uk to facilitate social network connections. The respective social media sites, including [List the integrated social networks], may set cookies through our site, enhancing your profile or contributing to the data they hold as outlined in their privacy policies.
Further Information
We hope this clarifies our cookie usage. As mentioned earlier, if you are unsure about enabling or disabling cookies, it is generally safer to keep them enabled in case they interact with features you utilize on our site.
For more general information on cookies, please refer to the Cookies Policy article.
If you require additional information, feel free to contact us through one of the preferred methods listed below:
Email: info@tenwells.co.uk
RETURN AND REFUND POLICY
Last updated: June 2023
Contact Us
If you have any questions regarding our Returns and Refunds Policy, please contact us:
Email:
Terms and Conditions apply.
Interpretation and Definitions
Interpretation
Capitalized terms used in this policy have specific meanings as defined under the following conditions. The definitions below shall have the same meaning whether they are in singular or plural form.
Definitions
For the purposes of this Return and Refund Policy:
The term "Company" (referred to as "the Company," "We," "Us," or "Our") refers to www.tenwells.co.uk.
The term "Goods" refers to the items available for sale on our website.
The term "Orders" refers to a request made by you to purchase Goods from us.
The term "Service" refers to our website.
The term "Website" refers to www.tenwells.co.uk, accessible at http://www.tenwells.co.uk.
The term "You" refers to the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
Contact Us
If you have any questions regarding our Cancellation Rights, please contact us:
Email:
Terms and Conditions apply.
